Since the launch of PUA claims, on May 11, there have been more than 50,000 claims. People calling IDES for Illinois unemployment help are still contacting the I-Team to say they cannot get through to a person, even after the state hired more agents to answer ohone calls. They are being paid $55 an hour. PUA staff will inform PUA claimants without internet access if their identity must be verified. 3 Enter your work history. The new $900 billion COVID relief stimulus plan has been approved by Congress and signed into law by the President.It includes funding for extending pandemic unemployment programs (PUA, PEUC) and providing supplementary FPUC unemployment benefits at $300 per week for millions of unemployed or underemployed Americans. IDES offices are closed to the public until further notice. Call IDES Customer Service Center at 800-244-5631 for questions around your claim. Copyright © 2020 Illinois Department of Employment Security. PLA prepared a guide to explain what that means for your benefits. The overhauled IDES website is designed to … Claimants who receive a busy signal when calling 1-800-603-9681 are asked to try calling either 775-298-6007 or 702-329-6699. Copyright © 2020 Illinois Department of Employment Security, Frequently Asked Questions (FAQs) by Individuals, State Information Data Exchange System (SIDES), Employer Frequently Used Forms and Publications, Employee Misclassification Hurts Businesses and Employees, Back to Business: Resources for Starting a Small Business, Licensed, Certified and Registered Occupations. A spokesperson for Governor JB Pritzker's office acknowledged the problem, saying on Sunday that the IDES was "aware there was a glitch in the new PUA … The new call center has an updated phone system, more lines and 100 new agents. Surprisingly a lot of readers have said emailing your state unemployment department or agency has worked more effectively than trying to get a live agent. Camden 856-614-3801 East Orange 973-680-3518 Call IDES Customer Service Center at 800-244-5631 for questions around your claim. IDES expects these claims to grow over the next few weeks. *Sign language is the ONLY means of communication provided at this number. Updates to PUA under new $900 billion COVID relief stimulus package. 36,491 likes. They are being paid $55 an hour. Most claimants for PUA will receive the new fact-finding instructions. • For employer refunds or employee leasing, press 5, Frequently Asked Questions (FAQs) by Individuals, State Information Data Exchange System (SIDES), Employer Frequently Used Forms and Publications, Employee Misclassification Hurts Businesses and Employees, Back to Business: Resources for Starting a Small Business, Licensed, Certified and Registered Occupations, Option 1 - Provide or update information for a hearing, Option 1 - Claim weeks of benefits (certify), Option 3 - Check the status of your claim, (888) 340-1007 Equal Opportunity/Affirmative Action Office - TTY Only, Customer service: to report lost, stolen, or damaged cards., Option 1 - Benefit repayment letters or statements of indebtedness, ption 2 - Received Notice of a State or Federal Tax Offset, Option 1 - Calling to respond to a survey, Option 3 - All other labor market information. Contact Form. I have reviewed and understand the "Learn about PUA" documentation, In order to protect everyone through social distancing, Email. Pandemic Unemployment Assistance (PUA) PUA provides up to 39 weeks of benefits to qualifying individuals who are otherwise able to work and available for work within the meaning of applicable state law, except that they are unemployed, partially unemployed, or unable or unavailable to work due to COVID-19 related reasons, as defined in the CARES Act. To learn the requirements and details regarding the PUA program please review our "Learn about PUA" website section which goes into details regarding the application process and potential benefits you may receive if found eligible for the program. Please check back for information. Phone Number: (800) 814-0513Fax Number: (312) 793-2356, To change your withholding status on your current claim, please complete the TAX-2 form, then sign and fax to the number listed below..
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