They should NOT ship to warm climates if they can prepare the shipment properly. Customer service was ambivalent and did the absolute minimum only after I contacted them several times. It is rumored that the first Yule Log Cake was made as early as the 1600s, but this delicious dessert wasn’t popularized until the 19 th century in France. I will never order from them again, ever. Ordered 2 fruit cakes for my mother for Christmas. Read real customer ratings and reviews or write your own. The fruit includes cherries, raisins, pineapple, orange and lemon peel (and turmeric, son of a gun). This recipe is started in October or November so as to let it mellow before the holidays. INCOMPETENT & DECEITFUL. Great gift in the mail if you know someone who likes fruit cake. Ordered a big box of pears from Harry and David and showed up frozen. All i can say is WOW. They ruined my surprise for a family member on a very important day. Additionally, the fruit cake has a dark color, and it is in a ring design. 252 reviews of Harry & David "I've relied on Harry & David in the past for my fruit basket needs, and while they are definitely overpriced, they do offer some quality fruit and snacks. Save juice to use in cake. Their "cheese" in particular is far below the 'tasteless' stage -- it's just plain execrable. Turkey, Ham, Prime Rib, oh my! Now the price, let's face it, expensive. Both arrived earlier than expected, which is fine. Support's answer is "too bad". I'm giving it 4 stars instead of 5 simply because the prices are a bit much. Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on December 26, 2013. Chocolate covered Strawberries were the worst I have seen. I called the company three times to get my order status. Will be reporting to BBB as it looks like that is the only way to resolve. I mean POOR, I would spend over $1000 every year with this company, but i am done. 142 reviews for Harry and David, rated 1.00 stars. Harry & David is part of 1-800-Flowers, so if you want you can easily shop for flowers or other gifts from the family of websites. I’ve … Today, 12/14/20, at checkout, all delivery dates available for free shipment were promptly replaced, bringing my bill from $244.08 to over $400.00. These gifts were meant to be shared! Harry and David is the premier name in gourmet food boxes, so wine isn't exactly their main focus. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Harry and David recipes paula - 11-4-1998 1 Recipe: Harry and David pineapple and macadamia cake,maybe Cheri - 12-3-1998 2 Pound cake sounds awesome! No "sorry", nor any explanation, as to why 2 of EXACT same baskets were successfully delivered, whereas the other two were never even shipped. There are 480 calories in 1 or 1/6 cake of harry and david harry and david fruitcake confection. Calorie breakdown: 33% fat , 64% carbs, 3% protein. First Harry & David item ever order. It had to much dough in it & not enough fruit & nuts. Have placed three separate orders with them in the last month for gifts for family, friends and ourselves. We just received the gift package yesterday and the pears were bad.we could not eat them. OK UPDATE: After writing this review they offered to replace the pears and ship another batch. I used to be a big fan of Harry and David, but Pittman Davis beats them hands down! This way if you need to contact their customer service you won't cringe knowing you are about to waste an hour of your life... and no matter what don't take the call back option, that is a black hole. The fruit was inconsistent in size, soft, mushy, in some cases unripe. For two people it's just the right size. Related Products from harry and david: How do you respond in a positive way to the gift sender? This is the first and last thing I buy from Harry and David.So disappointed! According to their site it was available to ship now. Harry & David doesn't give you that kind of perspective, unlike many of the homegrown fruit companies we reviewed. I sent an email and no response. So, my mother-in-law has no present. Plus, the products are mediocre. Why Trust The Spruce Eats? I won't go back the H&D. This cake--which I actually went to a store to purchase($29.95) includes molasses so has that richer, darker flavor, though it is alcohol-free. In the billion-dollar mail-order-food business, companies like Harry & David, the Swiss Colony and Hickory Farms often come to the rescue as the … Tip for consumers:Do Not buy from Harry & David's online store. Pluse I'll let everyone know how bad they are. Contacted Harry and David and they instructed me to toss them and they would send replacements. Share your voice on ResellerRatings.com I received the basket in December 2020 and the packages had expiration dates of August 2019. Our favorite treat: … Gourmet food should not be so stressful! Marcus. Furthermore, this gives you the advantage of using it for special occasions. My mother and I were big fruitcake fans, always looking for a favorite recipe. We turned our noses up at "mixed red and green pineapple" and went straight to Harry & David's for candied apricots, beautiful glazed cherries and premium dried pineapple. Peach Upside-Down Cake (stove-top) Valentine Coffee Cake; Halloween Chicken Pizza Masks; Cassata Napolitana (Rich Dessert Cake, Woman's Day, 1970's) Savory Golden Sauce (Kraft Velveeta, 1979) Marshmallow Pies - 14 Recipes (using liqueur and microwave) Lisette's Date Nut Loaf (using egg whites and pecans) O'Charley's Yeast Rolls (repost) Spice Cones Then, if top is brown, cover loosely with foil. We’re in this together! The one we got at Christmas was good. Harry and David brings joy to any occasion with a selection of gifts that are delightful to give and receive. www.mondofruitcake.com. I'll never place another order with them nor will I ever recommend it to anyone else. It's unfortunate that a great company has gone down so far in quality. I know we got weather, I live in Texas. I ordered gift baskets on 12-8-2020. Fruit cakes per my mother never arrived. Overall, we found our Harry & David gift basket to be very well-rounded and well worth the price, although the latter depends on the basket you choose. The Christmas fruit cake comes in a unique design, and it is ideal for special occasions. I would recommend it to anyone. This year? Over $120 sent. Still have not received any reply nor did our daughter received an type of credit or refund. 2 days later, no notification of replacement for Christmas. I then call and they said they will send me an email with credit towards a future purchase, which I never received. Not happy. The appearance did not effect the taste at all. Beat eggs well and gradually add honey in a fine stream. Harry & David is mysteriously popular, it seems to me. Not only were the berries bad but the packaging was subpar and the product was damaged. Mondo Fruitcake: Review: Harry and David 2. for better texture and chill before cutting. Harry & David has a consumer rating of 1.99 stars from 206 reviews indicating that most customers are generally dissatisfied with their purchases. No response after telling them my problem. Just don't order their stuff anymore and save yourself the aggravation. Harry & David has a consumer rating of 2 stars from 205 reviews indicating that most customers are generally dissatisfied with their purchases. While clicking around through the Harry & David website, we found that it's relatively easy to sift through and refine gift basket results based on different criteria such as occasion and season, among others. I sent them an email and 5 minutes later they respond thank you for your recent order (recent order please) that due to an unexpected shortage delay the bakery tray is no longer available! Texas did get snow and ice on the 14th which was 2 days after the delivered by date of the 12th. I ordered two of these: one shipped as a gift and one for myself. It is actually just a kludged front-end for a bunch of other (unrelated) companies, with no operational integration. When I finally spoke with someone in customer service, he said he didn't know where the other representative got their information, nor could he tell me the status of my order. It came in a nice collectible tin. All representatives told me it was in transit. Save your money and don't buy from them. Mix lightly. Grease paper. Fine another option, I will starting today they will not get another penny of mine. Get great deals on Fruit Cake. Have never experienced anything like this. Read real customer ratings and reviews or write your own. The turkey arrived on time however it was so salty it was inedible. #1 Rated Fruit Club Seven Years in a Row! Carrot cake with paper in it. But I wasn't disappointed this was a very moist and delicious fruit cake. 5080 Bonita Road Bonita, CA 91902. For two people it's just the right size. I received a Xmas gift today and opened it immediately, what a disappointment, the Pears look like they came from the reduced price rack at my local grocer or worse. Harry And David Fruit Cake. A little pricy but for once a year worth it. When I called they just tell me that Texas got severe weather and there is nothing they can do. They offer a chocolate that sounded yummy. www.adweek.com. Harry & David. Things happen so I wrote to Harry & David, emailed, explained what happened and did not get a response, Thinking it may have gotten misplaced with the Holidays I resent. First: Harry & David stores have great gifts. Wine, was acceptable. Shop Harry & David for cookie delivery & cookie gift baskets! Cool cake in pan 10 What made you choose harry & david over similar businesses? While all of the Harry & David picks are great, the World-Inspired Appetizer Assortment is a clear winner. They will be available for Valentine's Day. Press batter down on nuts and fruits. I would not recommend using harry and david. Most of the people that tried it, Reviewed in the United States on September 16, 2014, Reviewed in the United States on April 30, 2015, Reviewed in the United States on September 14, 2014, Reviewed in the United States on July 24, 2014. No matter who you’re shopping for, you can’t go wrong with a gift basket from Harry & David. You would think if you ship fruit to Wisconsin in December you would pack it correctly to protect for that. There was a delivery issue with each one. I'm glad I wasn't sharing it with anyone else. So many jokes about them but I'd like to try a mail order fruitcake this year. But it's happening frequently, these days. I checked again, they said they couldn't find where I order or shipment. For two people it's just the right size. I won't go back the H&D. I ordered a roasted turkey to be delivered for Thanksgiving. I continued with the more expensive items as they offered a free shipment deal at $29.99 for a year. I contact Fedex and they tell me it has been labeled for shipment by Harry and David, but Fedex has not received it. I told one person my issue. Please avoid their scams! There's a problem loading this menu right now. Satisfaction guarantee We're glad that this company promises to make it right if you or your fruit club recipient aren't happy with any of their deliveries, and it's what we'd expect from a big name like Harry & David. It came in a nice collectible tin. Almost an hour. Second is what was delivered. You can still see all customer reviews for the product. I will admit, the pears arrived bruised in appearance, but with an explanation. Whether near or far, Harry & David? While it’s hard to decide what to eat for Christmas dinner, there’s one thing we can agree on—it’s all about the dessert. While we received our Harry & David sample gift basket directly from a representative for the company, we took the time to evaluate the Harry & David website and ordering process. 7" serves 8 - 10 10" serves 16 - 20… Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, The quality of service & product has gone in the garbage, Gift Basket 32204x Doesn't Ship all At Once Like it should. Gain trust and grow your business with customer reviews. I see it as just another rip off. Very poor business / I am so mad. This of course is the last time I will order anything from Harry and David. They can't get an order right and when you call to figure out what's going on, no one can help you... ALl they say is sorry, ok? Harry and David is an outstanding premier gifting service that offers an extensive selection of luxury products at sensational prices. Oh, wait! They've lost my trust and my business. Fast & Free shipping on many items! Harry & David Cost: From $24.99 to $119.99 Known for their Royal Riviera Pears, grown in their Southern Oregon orchards, Harry & David does not disappoint when it comes to options and quality of their fruit. I received a gift basket this year from Harry & David that contained bags of mixed dried fruit and another of nuts. I place an order which did not come in. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. 252 reviews of Harry & David "I've relied on Harry & David in the past for my fruit basket needs, and while they are definitely overpriced, they do offer some quality fruit and snacks. Stay safe with our COVID-19 guide. Seriously? Harry & David Gift Baskets. Overall satisfied. Take note though, the fruit … First Harry & David item ever order. We stopped here because we are both big fans of the Harry and David products. Thank you. Harry & David® Fruit & Snack Gift Boxes; Description. I remember very well my mother storing her fruit cake in an old butter churn that belonged to my grandmother and great grandmother. The apples were old, soft and starting to decay. See Photo. After an hour hold, I finally got a H&D rep that told me that despite my ordering on the H&D website, a H&D gift basket, with NO indication it was anything but a H&D product, it actually was NOT a H&D gift, but rather one of their "sister" companies, and they had no way to find out about it. Bring it … They gave me false information two days in a row by email, as I was trying to track down an order that should already have arrived. Disabling it will result in some disabled or missing features. In a large bowl combine nuts and fruit. This Bûche de Noël gets a modern flavor upgrade with rich coffee cream filling and delicate decorations. Reviewed in the United States on December 26, 2013. 5.0 out of 5 stars. The reps were clueless, including their supervisory reps. Bottom line: Get a H&D basket physically from their stores in malls (if they still have any left) and mail it, or use a company like Hickory Farms which, while not as good, you know will actually be delivered as promised. Product Details: 1009-P-141484. Reviewed in the United States on February 10, 2014. They advertise a satisfaction guaranteed policy: I am far from satisfied but as yet do not see them making this right. But I wasn't disappointed this was a very moist and delicious fruit cake. We use cookies for analytics, personalization, and ads. I'm not an expert so whatever on that. Consumers complaining about Harry & David most frequently mention customer service, gift basket and credit card problems. To date? The package cost $159.00 before taxes. Try icing with almond paste for a more festive touch. Available in three different sizes, you'll get apples, pears, kiwi, pineapple, avocado, mango, lime and baby bananas all in a cute picnic basket. Specialties: Fresh Fruit Strudel, Custom Cakes, Pastries & Desserts The pears arrived bruised and mottled. I emailed them and their reply back made no sense, it didn't even answer my question. Sift dry ingredients together and shake over fruit. The reason is that the cake itself doesn't exactly taste like fruitcake. Forty five minutes on hold. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. When i ask H&D what happened they answer i get is "must be cold weather". Learn how to stay safe during COVID-19 in our new guide: Harry And David was first mentioned on PissedConsumer on Dec 05, 2007 and since then this brand received The order was placed 12/11/2020 and it's still in transit with FedEx "Smartpost". Try icing with almond paste for a more festive touch. [29] [30] [35] Wolferman's main products include gourmet English muffins and other breakfast foods, and Stockyards is primarily known for selling USDA Prime and Choice quality meats and chops. I'm uneducated when it comes to fruitcake - not a family tradition. - See 158 traveler reviews, 48 candid photos, and great deals for Medford, OR, at Tripadvisor. They could not tell me anything nor do anything I'm not sure has happened to the company because last year is good. Frango Chocolates. After experiencing some type of issue with all four orders Rotten to the point of mold. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. The fruit cake comes with special preparation in a monastery that has 120 proof brandy in each loaf. Then another thirty minute wait. It was not shipped for for two weeks later. Business LOST. Shopping for One of the boxes had 2 apples, one was perfect, the other was seriously spoiled. Will never use this company again. However, their online abilities absolutely stink. Top subscription boxes – right to your door, See all details for Harry & David Traditional Fruitcake, © 1996-2021, Amazon.com, Inc. or its affiliates. Choose from a variety of meat and cheese, dried fruit, sweet and salty gift boxes. So after Christmas I called customer services. I won't go back the H&D. Peach Upside-Down Cake (stove-top) Valentine Coffee Cake Halloween Chicken Pizza Masks Cassata Napolitana (Rich Dessert Cake, Woman's Day, 1970's) Savory Golden Sauce (Kraft Velveeta, 1979) Marshmallow Pies - 14 Copy Cat Harry and David Fruit Galettes ~ my homemade version of these soft shortbread sandwich cookies filled with fruit preserves are simply amazing. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. The problems range from The Harry&David website made disappear the lower priced items I had selected. But some how they had no problem of taking it off my credit card, couldn't that either. We will see what we get. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. I'll be going to other companies NOW. Jenny Kellerhals has been a professional pastry chef for over a decade in New York City and loves tasting every type of dessert she can lay her hands on—and dissecting how they're made. Any Are there other similar companies to harry & david that are less expensive or better? Today I checked the status of my order that was being sent to a co-worker as a sympathy gift. My children kindly gave me two Harry and David packages for Christmas 2019. Line bottom with brown paper. The fruit is always fresh and the caramel apples are not only beautiful, but they are delicious. Harry & David gift basket review: Ordering and delivery. Published May 26, 2019 by Sona. This customer service is the worst I have ever come across. This cake is a rich, dark, moist fruit cake, very flavorful at Christmas. My complaint has been "forwarded to managment." Tip for consumers:be prepared for a basket to ship in multiple shipments. For three years they were mediocre, but I didn't want her to know bc she's so sweet. The fruit is always fresh and the caramel apples are not only beautiful, but they are delicious. Grease bottom and sides of 9 inch tube pan. They looked like damaged fruit our supermarket would give away for free. They trusted in the quality of the name. do not believe the advertised times on any of the harry and david/popcorn factory sites! Tip for consumers:Avoid Harry & David and utilize you local merchants for better quality. In this, you will find two-third of luscious nuts and fruits. Placed in the past two months, I'm getting ready to call it quits. Gift from friend... First photo is what is shown on web site. They have systems in pl to notify them when anyone is at their door due to handicap. Carrot cake with paper in it. How easy is it to get a hold of customer service at harry & david? Was to be delivered on or before February 12th. Both bags were dried With pears, apples, citrus and other seasonal fruits to choose from, you are sure to find just what you want, and the quality is fantastic. Customer service doesn't care. It is best to let the cake mellow at least 24 hrs. It can be perfect for serving of the 24 people and is in a size of 3 pounds. Spoon cake mixture into pan. Fresh Fruit and Whipped Cream Cake $ 29.99 + Cakes ordered within 3 hours before pick-up will be frozen and will take 3 - 4 hours to thaw out. I will definitely have this fruitcake on my holiday as an Christmas tradition year after year.. Will replace from local stores. I don't know how the turkey was prepared but the top must have come off the salt shaker and they dumped the whole thing on it. Reviewed in the United States on February 24, 2014, Absolutely the greatest I've ever had wonderful wonderful wonderful it just didn't last long enough everybody wanted more more more, Reviewed in the United States on January 24, 2014, The Cake was delicious. But they're a massive company flying under the 1-800-Flowers umbrella with their own vineyards, labels, bottling, and production. Do NOT purchase flowers off their site. Harry And David Cake reviews: Received the Product and was disappointed. Harry & David knows gift baskets, baked goods, fruit and food gifts. Shop Harry & David's gourmet cake delivery collection. They did include a small amount of red mush that might have once been from the lobster body. Make them ahead and freeze the shortbread cookies, then fill with jam after they defrost. continue beating. My cat wouldn't even eat it. Have been a faithful customer for many years, but this year was horrible. Audrey Robinson Cost: From $24.99 to $119.99; Known for their Royal Riviera Pears, grown in their Southern Oregon orchards, Harry & David does not disappoint when it comes to options and quality of their fruit. Overall Score: 82/100 This year’s best Christmas cake is topped with gold fondant stars, snowflakes and a dusting of shimmering edible glitter. Thats it. Hans & Harry's Bakery. Followed by intestinal distress. In this Harry and David reviews, you will be looking at specifically, their Wine of the Month Club offerings. Traditional or non-traditional but maybe without raisins and pineapple. Harry & David ranks 18th among Gift Baskets sites. Simmer on low, stirring occasionally, until fruit is translucent. I used to be a big fan of Harry and David, but Pittman Davis beats them hands down! This company has a plethora of food-centric gifts for every occasion including sympathy gifts, birthday surprises, and get-well presents. See my Complete Guide to Freezing Cookies for more details. So many jokes about them but I'd like to try a mail order fruitcake this year. This cake will overcook easily so be sure to keep a close eye on it, checking every 10 minutes or so (sooner … Never again. After finally being transferred around, I got the "sister" company (whether it was 1-800-Flowers or 1-800-Baskets I never was sure), who are supposedly processing a refund (no credit yet, so wouldn't be surprised they screw that up as well). Over $100.00 wasted and a ruined dinner for me. We’re in this together! So, does that translate into a great wine of the month club? I ordered the pear and apple Christmas basket to go along with a box of chocolates, and I ordered the wine and chocolate box gift. Just like the cakes, these cookies are made with cherries, dates, pineapple, and pecans. When I found a recipe in Jeffrey Steingarten's "The Man Who Ate Everything", I thought we had a winner. I'm uneducated when it comes to fruitcake - not a family tradition. The cake recipe still has all the best spices, but we swapped out some of the regular nuts and fruit for toasted hazelnuts and dried Bing cherries. You can never beat a Harry and Davids fruit cake. The recipient got 3 deliveries making it look very small and not like a bundle of goodies as advertised. Will NEVER buy from Harry & David again. Reviewed in the United States on February 15, 2014. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Consumers complaining about Harry & David most frequently mention customer service, gift basket and credit card problems. Show them how much you care with a gift basket from Harry & David. Mondo Fruitcake: Merry Fruitcake day. Shoppers can choose from fresh fruit, sweet treats, bakery delights, gourmet food, wine, pantry staples, flowers and plants. Expensive fruit delivered frozen. This cake is a rich, dark, moist fruit cake, very flavorful at Christmas.