Does it say it’s currently syncing? The problem has appeared again a few times. Discover Hue. Just set my Sync Box up tonight, but what I've noticed is after playing a game for a few minutes, one of the three Play Bars I have set up just stops syncing. Has anyone had experience of both the Hue Sync box and a Philips TV with ambilight. The firmware on the box was in preparation before the updated hue sync app will be available in the App Store. Hue HDMI Sync Box; Hue Bridge; At least 1 Hue light or lightbulb; Hue Sync App* *This is the mobile app for Android or iPhone, not the PC or Mac app as this doesn’t require a Sync Box to work. This is great news. Occasionally I can get the lights to sync for a minute or so before ending the sync. Press J to jump to the feed. The basic function fro the iOS Hue Sync.app would be great. Download the Hue Sync desktop app to your computer. I've tried xbox > sync > receiver > tv Xbox > receiver > sync > TV Xbox > receiver >> two outputs, one to sync and one to tv. The moment I got the hue sync app on here it immediately had issues. Haven't had any issues luckily so far with my 4 play bars. A reboot of everything seems to have cleared it up for me as well. The Hue Play HDMI Sync Box makes Hue lights explode with color from behind your TV and shouldn't fail to pull you into most movies and shows. Users can power the sync box on or off, start or stop the light sync, switch from audio to gaming or video mode, and even switch HDMI channels with a voice command. One of my play bars just gives out. I've restarted everything. That update will roll out soon. Download the Hue Sync app and install it on your Mac or PC. I noticed the below firmware upgrade in my Hue App for my Bridge. If I go into the hue app and manually change the colors of the lights, then come back into the sync app and start syncing again it'll shut the lights off but no sync happens. Press question mark to learn the rest of the keyboard shortcuts. Everything works perfectly until I made some iPhone automations. Open the Hue Sync app on your Mac or PC and select Search for Bridge to connect to your Philips Hue bridge. Was working so nicely yesterday. Think of it as an extension of color from your TV. Hue Philips lights are unreachable. Changed the default Hue sync box name to “Sync Box” Changed the LED indicator’s behavior while lights are dimmed ; In cases of multiple Wi-Fi access points, the Hue sync box will now connect to the strongest access point; Added support for the Play gradient lightstrip . Now everything works EXCEPT the syncing. Problems: The box will attempt to start the sync and it , sometimes will start for no more than 10 seconds, if it starts at all. Syncing your Hue lights to your your TV, Xbox or PS4 ... A downside to the Hue Sync box is the lack of ARC support, if you have a smart TV that has Netflix, or Amazon Prime for example you cannot sync your lights with this. Hue Bridge required. The latest software update also adds voice control to the Philips Hue Play HDMI Sync Box. All of my firmware is up to date. Yes it does. I have the settings so that when I power my devices on or off the sync box will also turn on or off. Getting started with the sync box is as easy as 1-2-3: 1. The whole idea behind the HDMI Sync Box is to boost the immersion of whatever you’re watching by precisely syncing your surrounding Hue lights with the picture on your screen. It started working after leaving the box without power for a couple minutes. What Hue can do; Create the perfect ambiance; Feel secure with light May 25, 2020. If you have a Box folder marked to Sync to your desktop but would no longer want it to be Synced, there are a number of ways to remove that folder. Thanks, I didn't think of that, but I guess I had automatic updates toggled on so it was already installed. Fixed an issue related to the internal time of your Hue Bridge, which caused erratic behavior in some automated light routines. It lets users power the sync box on or off, start or stop light sync, switch from audio to gaming or video mode, and even switch HDMI channels with an … Think of it as an extension of color from your TV. When syncing with music, it will randomly stop syncing for a moment (lights go dark), then the music stops for a moment, until both start up again at the same time. I have this turned on as well for all sources (even though my Denon is the only connected device at HDMI 2 of the Hue sync) but my sync box still seems to stop syncing every time Apple TV switches frame rate/dynamic range. Software version 1.4.7 Everything works perfectly until I made some iPhone automations. 0 comments. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. share. Tap the big button on your Hue bridge to complete the connection to the app. As with the other modes, choose the group of lights you want to control from the options above. Just got the sync box. Connect the Philips Hue Play HDMI Sync Box … Update everything and make sure it’s ready BEFORE you setup with the HUE Sync software on the PC/MAC. *The sync box is only compatible with the square-shaped Hue Bridge V2. It says it's working in the sync app but the lights aren't changing colors. Have to reset the box within the … The lights always return to their " sync end setting" whether immediately or after 5-10 seconds of syncing. It is an HDMI pass through device that takes signal from HDMI inputs and then recreates the color with your Philips Hue lights. Choose one of the options below to Unsync your desired Box folder. The lights turn of, I can adjust the white background light, but it doesn't mirror my TV. While I'm fully aware the Philips is by no means the best TV for PQ I personally find the ambilight makes a massive difference. So I have an entertainment area setup in my home office. Click the Music option on the Hue sync app dashboard, and this time you can have your Hue lights sync up to the tunes playing on your computer. I have a 55" 4K Ambilight LCD in my lounge/family room. The more accurate and precise the syncing is, the more immersive the experience. Cookies help us deliver our Services. Once installed, select the Games, Music, or Video mode to begin syncing. I've restarted everything. Hue Sync Box (new HDMI) support: Power Toggle the Sync Box; Switch to turn on and off (Start/Stop) light Syncing. Method 1: Highlight the folder; Select the Details tab on the right; Toggle the Sync to Desktop option . The two functions mention above are much needed as controllable switches in HomeKit. Had it working all day and within the last hour I can't get any output from the sync box. It is an HDMI pass through device that takes signal from HDMI inputs and then recreates the color with your Philips Hue lights. Hue Sync release notes. The Philips Hue HDMI Sync box is an easy way to blend your movie, TV, or gaming session with your Hue lights for an immersive real-world experience that is hard to beat. Before you begin, you’ll need to ensure you’ve plugged in the Hue Sync box … All Hue White and color ambiance smart LED lights connected to the Hue Bridge V2 and set up in an entertainment area work with the Hue Sync desktop app. To see the list of current problem files, go to the Box Sync icon in your system tray or menu bar and select the "Error Syncing File" option: The kind of TV “bias” lighting that the Hue Play HDMI Sync Box enables isn’t for everyone. 3b) STOP! Philips also would like to assist me by swapping the box if nothing helps fixing my current issues stated in an earlier post. The latest software update adds voice control (English only at launch) to the Philips Hue Play HDMI Sync Box. Hoping for a update regarding this matter, from philips of course. Have to reset the box within the app a few times before it finally comes back on. Press question mark to learn the rest of the keyboard shortcuts. Ah ok, so far I'm not experiencing any more, but hopefully a future update can resolve what is causing it. Then they do the reboot thing (box light goes purple and lights stop syncing. Improved the performance of your Hue lights when using the Philips Hue Play HDMI Sync Box — Hue Entertainment is now faster than before! Hue Sync Box - Play Bars Stop Syncing. Anyone else experience this, is this just an issue that hopefully will be fixed in future firmware or should I be trying to return mine? Step 1: Install the Hue Sync desktop app. Also got mythology playbars just turn off during sync. Changed the default Hue sync box name to “Sync Box” Changed the LED indicator’s behavior while lights are dimmed ; In cases of multiple Wi-Fi access points, the Hue sync box will now connect to the strongest access point; Added support for the Play gradient lightstrip . Software version 1.4.7 I have to use the app and hit sync). Just got the sync box. Have you recently upgraded your Hue Bridge? Have you tried switching off your lights without using the Philips … The app connects your lights to the content on your computer screen and allows you to adjust the brightness and light speed, set the sync mode, and more. The same issue for me. Just set my Sync Box up tonight, but what I've noticed is after playing a game for a few minutes, one of the three Play Bars I have set up just stops syncing. Of course, there’s a school of thought that says such “responsive” TV bias lighting is more … Help & Questions. (Remote) control your life In addition, the Philips Hue Play HDMI Sync Box is now able to respond to your standard infrared TV remote control or the Harmony universal remote. About Philips Hue Play HDMI Sync Box The Philips Hue Play HDMI Sync Box provides a way to connect your movies, video games, and music to your Philips Hue lights. Hue Play HDMI Sync Box Released - Hue Home Lighting ... Not satisfied with the product yet, it tends to stop syncing now and then, restoring the lights to previous settings (settings in hub) in the middle of a movie is a bit annoying. 3c) On your PC/MAC, download “OBS Studio”, install the driver/software. The Hue Bridge*, the heart of your smart lighting system, connects your Hue White and color ambiance smart lights to your app and the sync box, allowing you to customize and save your light settings when syncing. May 25, 2020. What does the Hue sync app say..? Hue Sync box stopped syncing. Install Philips Hue color-capable smart lights and a Hue Bridge with the Philips Hue app. Method 2: About Philips Hue Play HDMI Sync Box The Philips Hue Play HDMI Sync Box provides a way to connect your movies, video games, and music to your Philips Hue lights. Before doing anything else, download the Philips Hue smartphone app, and connect the lights you want to sync with your TV to the Hue Bridge first. I think Hue will be slow to develop Home.app integration for the HDMI Sync Box unfortunately. Once the Sync Box is powered on and connected to the TV, the device uses a separate Hue app called Hue Sync, which uses the lights set up in … Any ideas? Box Sync provides detailed user notifications if a file cannot be synced. Help & Questions. Users can power the sync box on or off, start or stop the light sync… What do I need to be able to sync my smart lights with the Philips Hue Play HDMI Sync Box? When the devices start up the hue video sync starts which is nice and when I turn off the devices the sync stops however the lights are left on which is annoying. 4 Phillips hue color bulbs, and my late 2017 iMac. The lights turn of, I can adjust the white background light, but it doesn't mirror my TV. save. By using our Services or clicking I agree, you agree to our use of cookies. Now everything works EXCEPT the syncing. 2.