They will sell you garbage furniture at high prices and then let you hang out to dry, when it starts to fall apart. The company was founded in 1928 by two cousins who invented the first chair with a built-in reclining mechanism. Take a look at the Bennett Duo Reclining sofa by La-Z-Boy. Because of this, I ordered two new la z boy armchairs. I am the only one sitting in that spot and probably used the footrest less than 10 times. the lazy boy reclining sofa is great. I was told that delivery would take 4-5 months. I found my suspicions true, that the Lazy Boy brand has fallen far from where is used to be. But take one look at the sleek side power buttons and built-in USB ports, and it’s clear this classic style has been given a modern makeover. The "wraparound" sofa includes a recliner and a chasis. I purchased the Rex sofa from La-Z-Boy a few months ago, and so far, I am really happy with it. Arrogant sales people. No consistency whatsoever and creaks and croans away when you sit on and sit off. Do not buy La Z Boy furniture. 110% better then using the manual style of reclining sofas. Waited 14 weeks for furniture to arrive (everything is due to covid) Delivery people just show up whenever no phone call, reclining mechanism in both loveseat and recliner are faulty (repair person sent by Lazyboy Kamloops verified) Yes they are replacing both pieces of furniture and we will be waiting for another 14 weeks maybe longer customer service is totally lacking! Create a one-of-a-kind room with our Urban Attitudes collection. Too much money to spend on something these people knew were poor quality. I purchased a sofa, love seat, rocker recliner chair , pillow, rug, and rug pad all from the Lazboy gallery in Chandler AZ on 09/05/2020. View All. The Lazy Boy seems a bit more comfy or cushier, the Flexsteel more firm. Loveseats. We purchased a lazy boy sofa, two armchairs, all recliners, in December. The mechanisms broke down after 2 years. This is pretty disgraceful and perhaps La-z-Boy has been deceitful with it's customers. The seat on the opposite side is a little bit better built but still no where near the one I sat on in the showroom and the arm rest is holding up, now to explain the feeling I get when I sit on the seats from the corner outwards is hard soft even softer in other words it reminds of the nursery rhyme the 3 bears. In spite of charging exorbitant prices they charge for credit card use. Finally they gave me the shop floor item. Quick and easy purchase today. I'm furious and horribly disappointed, and have filed a letter with the BBB because I do think this is a deceitful practice since I can’t now go purchase something else and no one at La-Z-Boy seems to give a damn. Would have cost more to get it fixed under the "AMAZINGLY" useless warranty than the sofa was worth. Stratford Upholstery Main Event Mocha Sectional, Emerald home furnishings 2 piece sectional, Hughes - Slumberland Bradshaw Collection Sofa. Overpriced. A La-Z-Boy sofa with iClean™ fabric will cost about $500-$800 more. I called yesterday to see where the rest of my furniture was and was told again no rug, no love seat and chair and the pillow. Related: Catnapper Vs Lazy Boy comparison That first La-Z-Boy recliner was originally a wood-slat porch chair, which was later upholstered at a buyer's suggestion. They stated that is was my fault for not taking care of the sofa. Well that never happened and guess what it is now December 23,2020 and I have received just the sofa and rug pad. It looks awful. The seating top area has the print, while the rest of the structure is of a solid color. Anderson three seater sofa. I now have a couch and rug pad that goes with nothing and can not return them because I have had it for 3 weeks. Over the years we have purchased 3 Lay-Z-Boy recliners. I brought my LazyBoy "wraparound" Sofa over five years ago and the mico material is very durable. I purchased a custom sectional sofa in Austin, TX on 10/24/20. Bought a La z Y Boy sofa as we were told it was the best for back support.Paid extra for extended warranty.Admittedly they came back and put in additional foam on our first complaint but at 3 years old was told that the extension was only for accidental damage or the mechanism.Very poor quality. Within one year, fasteners were popping out and the soba was falling apart. I will never buy from them again and would advise anyone else to buy anything but their chairs.Useless scam. We bought a lazy boy reclining sofa and loveseat over seven years ago and we haven't had any problems with them. A month went by they still had no idea where my furniture was, said that they would send new furniture, waited another month for it to be delivered, when we called, they stated that it would be another 2 weeks. Stay away from Lazyboy. Purchased a lounge at the end of June 2020. The salesman apologized, but his apologies do not provide my family with a place to sit comfortably in my living room - we gave away to Goodwill our not-so-old sofa when we moved to our new home. LazyBoy Furniture Galleries sent out flyers for their Thanksgiving sale so with my parents' encouragement, my husband and I decided to go take a … Worst customer service in the US. £4000 worth, sorry but I think it is such poor quality, the fabric is so slack, where it should be pulled taught, there is puckering all over it the arm padding is poor. This is why our manufacturing is getting beat every day! We could wash the zip off seat covers, and the arm rests came with a matching fabric cover that was also washable. Paid extra for extended warranty. If both recliners are being used, then you can forget having a conversation, however! Complete your ideal relaxing living space with one of the wide range of La-Z-Boy sofas - built for comfort. I said I wanted a refund IMMEDIATELY! While they aren’t a cheap option, they will last, and if you’re looking for a long-term solution, these are all great options. The La-Z-Boy James Power Recliner: An In-Depth Review for 2020. They are 7 years old and still like new. Ridiculous company that overcharges for products made in China. They were sent in 3, yes, you read that right, 3 times in a course of about 5 months as we wanted this fixed immediately and correctly. The "world famous Lazy 10 Year Warranty" is useless. Garage sale quality. Covid is an excuse for delays not for customer service! IT arrived close on the estimated 16 weeks delivery time. My husband and I feel in love with the La Z Boy reclining sofa and the matching Lazy Boy Rocker Recliner. La-Z-Boy Sofas. When you pay 1099 for a sofa you expect it to last a while, and when you buy a La-Z-Boy for that amount of money you really expect it to last for a long time. This is the furniture that my family uses the most while in the living room of our home. No customer services exists. After trying several times to reach the Lazy Boy customer service over 3 day with no success to get my recliner repaired, I looked at these reviews. They were very angry when speaking with me. Within 2 month of being used each end of both the sofa and love seat sat too far back, basically the metal or framing had bent (even on ends that were not used often.). With a wide range of leather and fabric options available at a price that suits all budgets, we’re sure you’ll find the perfect sofa at ScS. At first, I thought that they were OK. Initially , I thought the sofa would be too large and take away from my family room but the sofa is a perfect fit. They still reclined and we were still able to use, but, I thought as well as my husband that they did not look that great because of this. Unfortunately, I will not use nor recommend this supplier. Introducing Duo® from La-Z-Boy®. Urban Attitudes. Do not give them any deposit money you will never get it back! Augustine three seater sofa. My chair broke after 4 years. Initial customer service was good but follow up when there is an issue is poor. I was provided with a discount to help facilitate my lazy boy reviews. Well it has been 16 weeks and not a sign of getting the rest of my furniture. My kids and their friends love the couches as they recline and have charging ports for their electronics on both ends of couches. I even purchased the Guardian protection on each piece and everyone the Claims process to the consumer advocate at Lazy boy refuses to acknowledge the defect that happened in … 12-14 weeks waiting for $3000 order, nobody can track the order even after a thirty minute wait on hold with corporate customer service who could not find the order! It is fantastic. Warranty is only for one year on leather so no luck there. Returning your deposit is not one of them. Pay deposit wait for months to get it. La-Z-Boy 60″ RV Camper Sleeper Sofas Couch Hide A Bed Im constantly told they are waiting for the part from the factory. La-Z-Boy has a whole new line of amazing stationary furniture as well as the iconic stuff they are known for. Why are they not sitting at my house? After 3 years I got so fed up with one sofa I took it to the dump. All rights reserved. Asked for a supervisor, 30 minutes later I was told there would be a service charge plus parts. Thanks LaZyboy and all the good folks at the North Olmstead store. These sofas clean up great. Really disappointed, will be in store to complain when we are out of lock down.I expected much better quality furniture. If you have any questions about your purchase or any other product for sale, our … Another essential feature to consider is the reclining options. Went to Lazy Boy today to get new recliners for the house. They finally agreed to the supply the legs but now advise it will be 30 week wait for a simple component. The average price of a La-Z-Boy Sofa can range anywhere from $799 – $4,000 depending on the fabric, options, and upgrades. I did not realize and fully appreciate how great my experience was at Lazyboy until I ordered furniture from Potterybarn. LIME GREEN LEATHER furniture. La-Z-Boy Charlotte High Leg Reclining Chair is adjustable, gorgeous, and convenient. So a win/ win. We bought a LazyBoy reclining sofa AND reclining love seat a year ago. So very disappointed in our recent purchase of love seat and recliner, wish I had of read reviews before purchasing. The sofa had to be manufactured because they did not have the model with the fold down table in stock. I spent $3,000 for a La Z Boy sofa after a couple of years the leather has started to fade, wear and pill. We did pick a dark color fabric though due to the spill factor with young children. The loveseat is great to sit on especially if one person wants to sit up and one person wants to recline. We learned early on that they wouldn't honor the warranty because it had a pen mark on it. I don't have a truck so would have to rent one. What could be easier than putting your feet up? Lazboy was first mentioned on PissedConsumer on Jul 18, 2007 and since then this brand received 1211 reviews.. Lazboy ranks 170 of 1494 in Furniture and Decor category. We had a huge sectional with a sleeper and recliner. Also, there are Lazy Boy recliners that offer extra lumbar support for the back. YOu can recline back and elevate the foot rest and easily take a nap. The ease at which you move up and down and the number of positions you can stop in is fantastic. 9) La-Z-Boy, Monroe, MI. The fabric was good quality. As I got closer to the 4-month mark, I decided to call the store and see what the status was only to learn that delivery has been pushed out until May 2021 - - a full 7 months from the order date and 2 months after the estimated date! We just moved and gave away or sold most of our furniture (which wasn't much) so we could just start out fresh in our new house.